The beauty of the property and its location. The staff was excellent. Everyone was friendly and courteous. The pools were well kept. The beach was beautiful. We never lacked for anything. We would like to thank them and let you know that the gentleman that took our luggage to our room and the gentleman who did our dinner reservations and signed us up for the Trolley Excursion were both both very awesome and helpful!
Kim
novembro de 2023
Excellent stay. Check in was much improved from other stays. It was very fast and efficient. The beach was beautiful and one of the best on Cozumel. The buffet is a bit limited but you can order ceviche, bbq ribs, fajitas, fish tacos, and other items off the menu. Waiter service is superb! The activity staff set up a net and we played some beach volleyball, thanks for that!
Daniel
novembro de 2024
The beach is nice and easy for snorkeling because there are no big waves. There is a good amount of beach seating with umbrellas. The pools are nice and there are many workers keeping everything clean. All the staff were very friendly and helpful.
Julie
julho de 2022
super friendly stuff, everything is clean, plenty of vegetarian food choices, the ocean view from our room was fantastic. The beach was kept super clean and was the prettiest one on that strip. Great snorkeling. Food: They no longer have a buffet, everything is a la carte. Even though they give you 3 different menus for breakfast , lunch and dinner, I suggest you take a picture of them, as you can order anything that's on all of those 3 menus any time of the day. We're vegan/vegetarian, so had to mix and match a lot. Don't miss the morning fruit smoothies from the bar.
Viktoriya
junho de 2023
Very nice and clean beach, friendly and helpful staff, a lot of different pools on the property. Restaurant was good and it as easy to make a dinner reservation. There were always some activities going on for kids and adults. Overall hotel is quite well maintained and staff works diligently to keep it in good shape.
Kyrylo
dezembro de 2023
Nice experience based on pricing
Halvorson
março de 2022
beach and service
Victor
abril de 2023
Breakfast ,lunch n dinner gave us a Tex Mex flavour with quite a Mekiko cuisine variety! T' was good as anytime you could get a bite! Cocktails n mocktails were refreshings! Staff were efficient and friendly and good guest sense of service! The only downside was the beach which was unkempt!
Noor
julho de 2024
The beach is exceptional and cleanliness is very good
Maria
julho de 2023
I liked that all of the reviews I had combed thru, weren't issues at all. Have been to El Coz now for 20 years, but hadn't been back in 5. I kept thinking "Oh my!" But Love the place so much I had to go see for myself. So glad I did. She looks good...she felt good and it was really good to be back! Fave place in Coz!!
Connie
janeiro de 2024